Privacy Policy

1. Introduction

Ellman Enterprise Ltd ("we", "us", or "our") operates Zapee.co.uk. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make use of our services. Your privacy is of utmost importance to us, and we are committed to complying with the UK General Data Protection Regulation (GDPR) and other relevant laws.

2. Data We Collect

We collect the following types of data:

• Personal Identification Information (Name, email address, phone number, billing and shipping address).
• Order Information (Details of products purchased, payment methods).
• Technical Data (IP address, browser type, operating system, device type).
• Usage Data (Information about how you use our website, including pages visited, time spent on site, and interactions).

3. How We Use Your Data

We use the data we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including sending order confirmations, invoices, and shipping updates.
• Customer Service: To respond to your queries, handle returns, and provide product support.
• Marketing Communications: To send promotional offers, newsletters, and updates with your consent. You can opt-out of marketing communications at any time.
• Website Improvement: To analyze website traffic and enhance the user experience on our platform.
• Legal Compliance: To comply with legal obligations, such as tax reporting and fraud prevention.

4. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your data with trusted partners for the following reasons:

• Service Providers: To third-party vendors who assist us with payment processing, shipping, and customer service.
• Legal Authorities: If required by law, to comply with legal obligations or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new business entity.

5. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure servers. However, please note that no online data transmission is 100% secure.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You may request corrections or updates to inaccurate or incomplete data.
• Deletion: You can ask us to delete your personal data in certain circumstances.
• Restriction: You can request to limit the processing of your data under certain conditions.
• Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• Objection: You can object to the processing of your data for direct marketing purposes at any time.

7. Cookies Policy

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize you and remember your preferences. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website. By continuing to use our website, you consent to the use of cookies in accordance with this policy.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly.
• Performance Cookies: Help us analyze how visitors interact with our site.
• Functional Cookies: Allow us to remember your preferences and provide enhanced features.
• Advertising Cookies: Used to deliver relevant ads to you and track ad performance.

8. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: privacy@zapee.co.uk

Address: Ellman Enterprise Ltd, 100 Brook Street, G40 3AP, UK